Refund Policy

Glamrous Girl Studio, customer satisfaction is important to us. Please read our refund policy carefully before placing your order.

Returns

We accept returns only if:

  • You receive a damaged or defective product.
  • You receive the wrong item.
  • The product has a manufacturing defect.

To request a return, please contact us within 3 days of receiving your order and provide clear photos or videos of the product.

Non-Returnable Items

We do not accept returns for:

  • Change of mind.
  • Incorrect size or color selected by the customer.
  • Products that have been used, washed, or damaged after delivery.
  • Sale or clearance items.

Refunds

Once your return request is approved and the product is inspected:

  • Your refund will be processed within 5–7 business days.
  • Refunds will be issued through the original payment method or bank transfer, where applicable.

Advance Shipping Charges

  • The Rs. 200 advance shipping charge is non-refundable once the order has been processed or shipped.
  • If the customer refuses to accept the order or provides an incorrect delivery address, the advance shipping payment will not be refunded.

Order Cancellation

  • Orders may be cancelled before they are shipped.
  • Once an order has been dispatched, it cannot be cancelled.