Refund Policy
Glamrous Girl Studio, customer satisfaction is important to us. Please read our refund policy carefully before placing your order.
Returns
We accept returns only if:
- You receive a damaged or defective product.
- You receive the wrong item.
- The product has a manufacturing defect.
To request a return, please contact us within 3 days of receiving your order and provide clear photos or videos of the product.
Non-Returnable Items
We do not accept returns for:
- Change of mind.
- Incorrect size or color selected by the customer.
- Products that have been used, washed, or damaged after delivery.
- Sale or clearance items.
Refunds
Once your return request is approved and the product is inspected:
- Your refund will be processed within 5–7 business days.
- Refunds will be issued through the original payment method or bank transfer, where applicable.
Advance Shipping Charges
- The Rs. 200 advance shipping charge is non-refundable once the order has been processed or shipped.
- If the customer refuses to accept the order or provides an incorrect delivery address, the advance shipping payment will not be refunded.
Order Cancellation
- Orders may be cancelled before they are shipped.
- Once an order has been dispatched, it cannot be cancelled.